playrummy

playrummy App support

Contact
+91 7324395075

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playrummy:

Q1: How to log in after installing the playrummy?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you for secure login. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the time allowed for the OTP to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, please send your updated KYC details to the customer support via email for assistance with transferring your account. This will help resolve the issue and shift your account to the new details.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should fix any issues you were experiencing.

Most Asked Questions Related To Withdraw In The playrummy:

Q1: What is the minimum withdrawal amount in the playrummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only available for the money earned from gaming activities, not for bonus amounts. This means users can access a portion of their earnings, but not the bonus rewards they've accumulated.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step for the registration process. Ensure all required details are accurate and up-to-date.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall time required for the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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